Pasadena Plumbing Inc
Review Summary
- Mixed Reviews: Some customers report poor communication, high prices, and lack of transparency. Others praise prompt service, fair prices, professionalism, and excellent workmanship.
- Positive Aspects: Technicians are often on time, professional, and explain the work. Some customers appreciate the cleanliness and willingness to go the extra mile.
- Specific Praises: Highlighted positive experiences include dock water line installations, permit assistance, and resolving complex plumbing issues.
- Negative Aspects: Concerns include unexpected high costs, lack of communication, and poor customer service.
Reviews
View All on Google4.5
(23 reviews)
Kara Rewerts
Awful communication and customer service. Asked for a call before they were coming. Did not happen. Came in, looked at toilets, no explanation of costs or any information. Just fixed it then slaps a $500 bill on the table. Could have bought 2 brand new toilets for this price. They can highly recommended but I will not be using them again. When I called to ask about it, Jeff said “our prices haven’t changed in 20 years” but no prices were shared over the phone or when he arrived. Disappointed
Branda Bradford
Pasadena Plumbing was able to get to me in about 2 hours. The day after Memorial Day was hectic, but Jeff showed up and showed OUT!!! I couldn't have asked for better. Jeff cut out the entire section where my old filtration system(inconveniently and in my opinion, irresponsibly placed) was, and installed the new one in a way that is easily accessible now. The PVC pipe was split in 2 pieces. He cut that section out and reconfigured that area too. Jeff made sure everything was working correctly and to my liking. In and out in about 2 hours. And when I tell you it was HOT out there today......Whew! Jeff, you're the man!
Colin Mooney
Jim helped me clear up a permit that had been incorrectly entered into the City of St. Pete's permit system. He did not have to help me with this matter, but took it into his hands to get this issue cleared up for me. If you are looking for an honest and reliable plumber, this is who you need to call!
Bill Vocar
Can't say enough good things about our experience with Pasadena Plumbing. Our condo associations 20 slip dock had a complete rebuild and fortunately for us, chose Pasadena Plumbing to install all new water lines to each slip and fish cleaning table. They did a great job and were prompt, courtious, professional with no unwanted surprises. Excellent.
Ben McMahon